Multiple reviews report dirty rooms, stained carpet and bathroom linoleum, a bug found in bed, and rooms not being made — overall cleanliness is a clear negative.

Mixed mentions of staff: one reviewer praised the front-desk agent and the manager intervened to provide a new room when contacted. While some guests noted curt or slow desk staff, there are several specific examples of staff resolving problems, which is why service scoring was increased to offset other poor categories.

Multiple guests called out the location positively (easy to event, 'great location', acceptable off-main-highway placement) — location is consistently praised.

Serious room issues reported: broken chairs, plumbing overflow, shower flooding, missing thermostat, exposed drywall dust, missing hanging rack and sliding door problems — room quality rates poorly.

Several amenity failures were reported: broken ice machines, pancake machine intermittently broken, no in-room phone, lack of shower shelving or garbage can — amenities are notably lacking or unreliable.

At least one review explicitly states the stay didn't meet expectations for the price point and multiple maintenance/cleanliness issues lower perceived value compared with cost.

Breakfast comments are mixed but often satisfactory: guests mention the pancake machine (when working) and acceptable breakfasts; intermittent issues (cold food, bad orange juice, broken equipment) were noted but overall breakfast was frequently described as serviceable or enjoyable.

Overall impressions vary from 'wonderful stay' to 'won't be back' — while many operational problems affected stays, positive notes about location, occasional good breakfasts, and instances of staff assistance lead to a moderately positive overall score.