Mixed comments: generally good upkeep of grounds but explicit note 'Pulizia buona non ottima' (cleaning good but not excellent) and occasional balcony smoking smell reported.

Mostly praised as friendly, attentive and helpful (wedding planning praised specifically), though a few guests noted snarky, flippant or disengaged staff at times.

Beautiful, attractive grounds and setting repeatedly mentioned (ideal for weddings and relaxing getaways); no major complaints about location itself.

Large, comfortable rooms and spa suites with terraces, fireplace and robes praised; some negatives include very soft pillows, less-private balcony and occasional confusing directions to rooms.

Strong amenity offering: spa, pool, in-room spa features, Stonehaus and restaurants; notes about weekend pool parties, security incident and lack of elevators affecting accessibility.

Mixed value perception: many enjoyed the experience but some felt amenities (e.g., lack of smart TV/streaming) and service did not fully match the price point.

Restaurants and food described as very delicious by several guests and Stonehaus praised; isolated but strong negative feedback about very poor coffee.

Overall very positive for many guests (weddings, anniversaries, repeat visitors, 'incredible' experiences), tempered by a few accessibility and service-related disappointments for some visitors.