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Best Western Plus Southpark Inn & Suites
120 W Rieck Road, Tyler, TX
120 W Rieck Road, Tyler, TX, 75703
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120 W Rieck Road, Tyler, TX
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Best Western Plus Southpark Inn & Suites sits in Tyler, TX, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a hotel, Best Western Plus Southpark Inn & Suites is typically chosen for access to both the immediate blocks around the building and the wider Tyler activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Tyler, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Multiple reviews noted stains on sheets, smoke odor, leaking/cracked windows and insect issues; several guests reported poor room hygiene, lowering cleanliness expectations.
Numerous comments praise staff (concierge Erica, helpful front desk, clerks who resolved booking issues) and describe service as friendly and professional; one mention of a rude manager but overall service was a strong positive.
Repeatedly described as a great location—close to restaurants, shops and activities; convenient parking and ground-floor rooms were appreciated.
Many guests found beds comfortable and rooms spacious and quiet; some rooms had issues (old TV, audio problems, cracked window, cheap pillows), giving a generally good but not flawless room experience.
Breakfast is commonly available and sufficient, but major amenity complaints include a closed/unavailable pool and a loudly squeaking elevator that needs servicing.
Several guests explicitly called the rate a good value and appreciated comfort for the price, supporting a strong value-for-money score.
Breakfast receives consistent positive notes (sufficient, great), with minor complaints about specific items (sausage not great versus bacon preferred).
Overall stays were often described as comfortable and pleasant with standout staff and location, but serious negatives for some guests (cleanliness problems, rude manager, amenity closures) produce a mixed but slightly above-average overall impression.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in: 03:00 PM
Check-out: 12:00 PM
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