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Crowne Plaza Syracuse, an IHG Hotel
701 E Genesee Street, Syracuse, NY
701 E Genesee Street, Syracuse, NY, 13210
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701 E Genesee Street, Syracuse, NY
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Crowne Plaza Syracuse, an IHG Hotel sits in Syracuse, NY, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a hotel, Crowne Plaza Syracuse, an IHG Hotel is typically chosen for access to both the immediate blocks around the building and the wider Syracuse activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Syracuse, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Multiple guests reported unclean rooms and bathrooms, negatively impacting their experience.
Service received mixed reactions, with some guests citing friendly staff but many reported poor communication regarding the hotel's closure.
While the location was convenient for some events, the overall experience of guests was negatively impacted by other factors.
Guests were unhappy with room quality, citing issues such as dirty rooms, unmade beds, and poor layout.
Guests found the amenities inadequate, with complaints about the lack of cleanliness and basic supplies.
The consensus among guests is that the hotel did not provide value for money, with some calling it a rip-off.
The food and beverage service was criticized for being underwhelming and for the restaurant closing too early.
Overall, guests had a very poor experience, with the majority stating they would not recommend or revisit the hotel.
* The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. * Contactless check-out is available. * This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.
Check-in: 04:00 PM – 12:00 AM
Check-out: 12:00 PM
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