Multiple guests praised exceptionally clean rooms and bathrooms (one called it the cleanest room they’d stayed in); minor issues noted (small fridge not working, limited disposable cups).

Staff repeatedly described as friendly and helpful (late check-in accommodated, luggage storage assistance, strong handling of event crowds); service consistently highlighted as a strength.

Frequent praise for being very close to the Amtrak station and convenient for events; location cited as a primary positive across many reviews.

Rooms described as comfortable and well laid-out with good views, but some guests reported issues (awkward room layouts, sticky barn doors, stiff/uncomfortable beds for some, noisy at night, occasional key/garage glitch).

Good amenities mentioned (pool enjoyed by families, well-appointed fitness center, complimentary food/drinks/happy hour), though some amenities had problems (fridge not cold, small fridge broken, slow/noisy elevator).

Several guests felt the hotel was pricey or 'not worth the price'; additional charges like parking were called overpriced, lowering perceived value.

Breakfast offerings and made-to-order omelets were appreciated and ample, but some guests found flavors average and desired more topping options for eggs.

Overall positive stay with convenience, cleanliness, and strong service frequently noted; some disruptions (noise, minor room issues, extra charges) tempered perfect scores.