Multiple reviews note serious cleanliness problems (filthy carpet, pet stains and odor, pubes/hair in towels, musty rooms), though a few guests explicitly mentioned rooms/common areas were clean. Overall sentiment is negative and inconsistent.

Service is repeatedly praised (e.g., 'staff was amazing', Miss Lisa & Miss Janice accommodating, friendly desk staff). Staff friendliness and helpfulness are clear positives across reviews.

Location is consistently reported as a strength (close to downtown, waterfront, River Street, walking distance to attractions). Multiple guests cite proximity as a primary pro.

Frequent room quality complaints: worn mattresses, AC problems (freezing/hot cycles), low/odd toilet heights, bugs, noisy rooms, mismatched bed sizes and poor carpet condition—overall below expectations.

Amenities are mixed: breakfast/continental options are mentioned positively by some but negatively by others; parking is available but often paid and criticized; minor issues (no chairs outside, low water pressure) noted.

Several guests report being overcharged compared to listed prices, unexpected parking fees, and feeling the room quality does not justify the cost. Value sentiment is strongly negative.

Breakfast experiences are polarized: some describe the continental breakfast as fabulous and delicious, while others call it poor or worse. Overall leans positive but inconsistent.

Guest experiences are mixed: many highlight excellent location and staff leading to very positive stays, while others report severe cleanliness and room issues. Net impression leans positive for many visitors due to location/service despite inconsistencies.