The Row Hotel, BW Signature Collection

The Row Hotel, BW Signature Collection — San Jose
2404 Stevens Creek Blvd, San Jose
Voyza AI summary
The Row Hotel, BW Signature Collection is a 3-star hotels in San Jose. Guest sentiment is solid at 8.2/10 based on 661 guest reviews. Location and Accessibility Located in the heart of a bustling shopping district, you're just minutes away from attractions like the Santana Row Shopping Center and Westfield Valley Fair Mall , making it easy to explore and indulge in retail therapy. Practical perks include parking options.
About The Row Hotel, BW Signature Collection
Discover comfort and convenience at The Row Hotel, BW Signature Collection, your perfect getaway in San Jose.
Recreation and Fitness
Stay active in our 24-hour fitness center, allowing you to maintain your workout routine at any hour, or unwind after a long day.
Modern Amenities
Each of our 55 air-conditioned rooms is equipped with memory foam beds and Smart televisions, providing a cozy atmosphere where you can relax and recharge. Enjoy complimentary wireless internet to stay connected during your visit.
Location and Accessibility
Located in the heart of a bustling shopping district, you're just minutes away from attractions like the Santana Row Shopping Center and Westfield Valley Fair Mall, making it easy to explore and indulge in retail therapy.
Don't miss the opportunity to book your stay at The Row Hotel today and enjoy a seamless experience in San Jose!
Rooms & rates

Standard Room, 1 King Bed, Non Smoking
Breakfast Included

Standard Room, 1 King Bed, Accessible, Non Smoking
Breakfast Included

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub
Breakfast Included

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub
Breakfast Included

Standard Room, 2 Queen Beds, Non Smoking
Breakfast Included
Amenities
Location
Map and distance table use the property coordinates. Miles are straight-line (great-circle), not driving distance—confirm routes in your maps app.
Address
2404 Stevens Creek Blvd, San Jose
Open in Google MapsMap
Default view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Distance table
Source: OpenStreetMap Nominatim.
Neighborhood
The Row Hotel, BW Signature Collection sits in San Jose, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Hotels, The Row Hotel, BW Signature Collection is typically chosen for access to both the immediate blocks around the building and the wider San Jose activity zones travelers care about. Straight-line miles in the tables below are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in San Jose, pair the nearby lists with your maps app so you can compare walking, transit, and rideshare options block by block.
Guest reviews
Cleanliness
7.2Multiple reviews indicated issues with cleanliness, such as hair and an overall dirty appearance.
Service
9.2Staff was noted as amazing in some reviews, indicating a generally positive sentiment.
Location
8.2Location is convenient to malls but noted for being noisy at times, affecting overall sentiment.
Room Quality
6.7Some guests reported outdated and poorly maintained rooms, leading to a lower rating.
Amenities
7.7Amenities are minimal with no pool or hot tub, which was a concern for guests.
Value for Money
8.7While issues were noted, some guests found the expense reasonable for the location.
Food and Beverage
8.7Breakfast was positively mentioned, contributing to a good sentiment.
Overall Experience
9.2Despite issues, many guests appreciated the experience overall based on location and certain amenities.
What guests liked
What could be better
Policies & house rules
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Check-in / Check-out
Check-in: 04:00 PM – anytime
Check-out: 11:00 AM
Pets
- Only dogs and cats are allowed
- Service animals are exempt from fees/restrictions
- Pets allowed
- Maximum number of pets per room 1
- Service animals are allowed
Children and extra beds
- No rollaway/extra beds available
- No cribs (infant beds) available
Guest type
- Essential workers only - NO
Accessibility
- No elevators
General
- Professional property host/manager
Frequently asked questions
Similar hotels in San Jose
incl. taxes & fees
Same pricing basis as city search results for these dates (lowest mapped room).







