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citizenM San Francisco Union Square
72 Ellis Street, San Francisco, CA
72 Ellis Street, San Francisco, CA, 94102
Dec 5 – Dec 6
1 night · 2 travelers, 1 room
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72 Ellis Street, San Francisco, CA
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
citizenM San Francisco Union Square sits in San Francisco, CA, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a hotel, citizenM San Francisco Union Square is typically chosen for access to both the immediate blocks around the building and the wider San Francisco activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in San Francisco, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Generally reported as clean and modern, but several guests noted issues (dust on surfaces, old make-up found on hair dryer, older towels, occasional drain smell in shower) that lowered this score slightly.
Staff repeatedly described as friendly, helpful and considerate (multiple mentions of helpful front desk and bar staff, managers praised), strong positive sentiment for service.
Consistently highlighted as excellent/very convenient — central, near transit and attractions; one of the strongest positives across reviews.
Rooms widely described as small/tiny and not traditional; functional and modern but limited space and some complaints about firm pillows and limited storage.
Bar, lobby and social areas praised as attractive and useful; basic in-room amenities available (ice/hot water), though some guests reported a non-working in-room fridge and TV pairing issues.
Multiple comments call the hotel good value/cost-effective and satisfactory for short stays; overall sentiment strongly positive on price-to-quality.
Breakfast described as pretty good but somewhat repetitive; some complaints about slow food service timing for orders.
Overall impressions are very positive: modern, clean-feeling, friendly staff and great location lead guests to recommend or rebook despite small room size.
Please note that only service animals are allowed. Guests need to inform about the service animal before arrival. When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in: 02:00 PM
Check-out: 11:00 AM
Set guests separately for each room.
Child ages are required for accurate availability and pricing.