Multiple reviews explicitly note the hotel and rooms were clean and comfortable; a few minor service-area lapses (e.g., breakfast tables) but overall cleanliness is strong.

Service is frequently praised: staff described as awesome, fantastic, extraordinarily friendly and helpful; staff accommodated requests like bike storage and made parking easy when possible.

Location repeatedly cited as a major positive—walking distance to the Arch, river, Enterprise Center and stadium; a couple notes about safety at night but overall excellent location.

Mixed feedback: some mentions of clean, comfortable rooms but issues include uncomfortable room temperature on arrival, firm beds/small pillows, noisy adjacent rooms, broken mini-fridge and lack of microwaves.

Several amenity complaints: cold pool, lack of in-room microwave, non-working mini-fridge, elevator usability and consistently paid/limited parking—amenities underperform relative to expectations.

Frequent concerns about cost versus quality: parking fees and deposit, some felt price did not match room quality or breakfast value; several explicit statements that price was high.

Breakfast is most often praised (described as very good with many options); a minority felt it wasn't worth it, but overall F&B impressions are positive, and breakfast staff are commended.

Overall stays are described positively—convenient location, friendly staff, good breakfast and generally clean rooms—tempered by recurring parking and some room/amenity issues.