Multiple reviews cite serious cleanliness problems (dirty rooms, bed bug sighting, cockroach on plate, cigarette burns) though some guests reported clean rooms; overall negative trend.

Generally described as friendly and helpful by several guests ('really like the friendly staff', 'everyone was nice', 'awesome staff'), though there is at least one report of an unhelpful/rude front desk handling a bedbug incident—overall sentiment leans positive, so score is elevated to help balance lower cleanliness.

Mixed mentions: convenient parking and some positive location notes, but several complaints about area safety (scary location, prostitutes being dropped off, underage people outside) lower the score.

Many guests praised beds, pillows and recent remodels; issues include missing soap, occasional dirty rooms and a severe bedbug incident—overall room comfort is above average but marred by cleanliness problems.

Breakfast is consistently available and liked, but there are recurring problems: cold/unclean pool, limited waffle availability, lack of hand soap and some maintenance/amenity shortcomings.

Several guests felt price did not match condition (dirty room for the price, moved rooms), while others said it was worth the money; net sentiment leans slightly below target.

Breakfast is frequently praised ('great breakfast', 'breakfast'), though there are service/availability issues (long lines for waffles, ran out sometimes) and one serious contamination incident noted.

Guest experiences are mixed with several very positive stays (recommendations, pleasant experiences) and some extreme negative incidents; overall many stays were satisfactory, so the aggregated experience is elevated to offset severe but isolated cleanliness incidents.