Hyatt House Richmond - Short Pump
Hyatt House Richmond - Short Pump — Richmond
11800 W Broad Street, Richmond
Voyza AI summary
Hyatt House Richmond - Short Pump is a 3-star hotels in Richmond. Guest sentiment is solid at 8.6/10 based on 638 guest reviews. Convenient Amenities Guests can take advantage of the 24-hour reception, safety deposit box, and free parking. Practical perks include parking options, on-site dining.
About Hyatt House Richmond - Short Pump
Luxurious Accommodations
Each modern studio at HYATT house Richmond West boasts a flat-screen cable TV and a seating area. Guests can enjoy the convenience of a full kitchen with a dishwasher and microwave, as well as a private bathroom with a hairdryer and free toiletries.
Convenient Amenities
Guests can take advantage of the 24-hour reception, safety deposit box, and free parking. The hotel also offers meeting rooms, dry cleaning services, and a self-serve laundry facility. Additionally, a business center with fax and copy services is available for those traveling for work.
Prime Location
Located in Short Pump, Henrico, our hotel is just a short walk away from the Short Pump Town Center and Funny Bone Comedy Club. With the University of Richmond only 15.8 km away, HYATT house Richmond West is the perfect choice for both leisure and business travelers.
Book your stay at HYATT house Richmond West now for a memorable experience!
Amenities
Location
Map and distance table use the property coordinates. Miles are straight-line (great-circle), not driving distance—confirm routes in your maps app.
Address
11800 W Broad Street, Richmond
Open in Google MapsMap
Default view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Distance table
Source: OpenStreetMap Nominatim.
Neighborhood
Hyatt House Richmond - Short Pump sits in Richmond, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Hotels, Hyatt House Richmond - Short Pump is typically chosen for access to both the immediate blocks around the building and the wider Richmond activity zones travelers care about. Straight-line miles in the tables below are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Richmond, pair the nearby lists with your maps app so you can compare walking, transit, and rideshare options block by block.
Guest reviews
Cleanliness
7.6Multiple mentions of unclean conditions, black mold found in rooms.
Service
10.0Staff received positive feedback for helpfulness and friendliness.
Location
10.0Convenient location near shopping and restaurants, many positive mentions.
Room Quality
8.6Comments about poor maintenance and outdated features.
Amenities
8.6Limited amenities, with notable complaints about elevator service.
Value for Money
7.6Perceived as overpriced considering the quality and cleanliness issues.
Food and Beverage
6.6Complaints about breakfast quality and overall food offerings.
Overall Experience
10.0General appreciation for the hotel, but several serious issues reported.
What guests liked
What could be better
Policies & house rules
Check-in / Check-out
Check-in: 04:00 PM – 12:00 AM
Check-out: 12:00 PM
Parking
- Free private parking is possible on site (reservation is not needed).
Internet
- WiFi is available in all areas and is free of charge.
Children and extra bed policy
- Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets are not allowed.
Frequently asked questions
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