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| Category | Location | Straight-line distance |
|---|---|---|
Hyatt House Richmond - Short Pump

11800 W Broad Street, Richmond, VA
Voyza AI summary
Hyatt House Richmond - Short Pump is a 3-star hotels in Richmond, VA. Guest sentiment is solid at 8.6/10 based on 659 guest reviews. Convenient Amenities Guests can take advantage of the 24-hour reception, safety deposit box, and free parking. Practical perks include parking options, on-site dining, group-friendly meeting facilities.
Map and distance table use the property coordinates. Miles are straight-line (great-circle), not driving distance—confirm routes in your maps app.
11800 W Broad Street, Richmond, VA
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Source: OpenStreetMap data served through LocationIQ.
| Category | Location | Straight-line distance |
|---|---|---|
| Airport | Sabot Airport, Barley Field Road, Goochland, VA, 23103, United States | 7.3 mi |
| City center | Short Pump, Henrico, Virginia, 23233, United States | 0.6 mi |
| Convention | Greater Richmond Convention Center, 403, North 3rd Street, City Center, Richmond, VA, 23219, United States | 12.6 mi |
| Attraction | Courtney Road Service Station, 3401, Mountain Road, Glen Allen, Henrico, Virginia, 23060, United States | 5.5 mi |
| Park | Short Pump Park, United States | 0.8 mi |
| Transit | Richmond Staples Mill Road, 7519, Staples Mill Road, Dumbarton, Henrico, VA, 23228, United States | 7.2 mi |
Hyatt House Richmond - Short Pump sits in Richmond, VA, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Hotels, Hyatt House Richmond - Short Pump is typically chosen for access to both the immediate blocks around the building and the wider Richmond activity zones travelers care about. Straight-line miles in the tables below are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Richmond, pair the nearby lists with your maps app so you can compare walking, transit, and rideshare options block by block.
Multiple mentions of unclean conditions, black mold found in rooms.
Staff received positive feedback for helpfulness and friendliness.
Convenient location near shopping and restaurants, many positive mentions.
Comments about poor maintenance and outdated features.
Limited amenities, with notable complaints about elevator service.
Perceived as overpriced considering the quality and cleanliness issues.
Complaints about breakfast quality and overall food offerings.
General appreciation for the hotel, but several serious issues reported.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in: 04:00 PM – 12:00 AM
Check-out: 12:00 PM
Set guests separately for each room.
Child ages are required for accurate availability and pricing.