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Hyatt House Richmond - Short Pump
11800 W Broad Street, Richmond, VA
11800 W Broad Street, Richmond, VA, 23233
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11800 W Broad Street, Richmond, VA
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Hyatt House Richmond - Short Pump sits in Richmond, VA, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Hotels, Hyatt House Richmond - Short Pump is typically chosen for access to both the immediate blocks around the building and the wider Richmond activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Richmond, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Multiple mentions of unclean conditions, black mold found in rooms.
Staff received positive feedback for helpfulness and friendliness.
Convenient location near shopping and restaurants, many positive mentions.
Comments about poor maintenance and outdated features.
Limited amenities, with notable complaints about elevator service.
Perceived as overpriced considering the quality and cleanliness issues.
Complaints about breakfast quality and overall food offerings.
General appreciation for the hotel, but several serious issues reported.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in: 04:00 PM
Check-out: 12:00 PM
Select check-in and checkout dates to view live availability.
Set guests separately for each room.
Child ages are required for accurate availability and pricing.