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SureStay Plus Hotel by Best Western Reno Airport
1981 Terminal Way, Reno, NV
1981 Terminal Way, Reno, NV, 89502
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1981 Terminal Way, Reno, NV
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
SureStay Plus Hotel by Best Western Reno Airport sits in Reno, NV, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a hotel, SureStay Plus Hotel by Best Western Reno Airport is typically chosen for access to both the immediate blocks around the building and the wider Reno activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Reno, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Mixed reports: several guests described rooms and bathrooms as very clean, but others reported old, dirty carpet and minor cleanliness/maintenance issues (towel shelf falling off, less-clean showers).
Mixed but concerning: multiple reports of rude or unprofessional staff and a problematic check-in interaction, though other guests noted helpful, friendly front desk and excellent shuttle service.
Consistently positive: many guests praised convenience and close proximity to the airport.
Below average: some guests enjoyed large rooms and good beds, but several mentioned outdated rooms, uncomfortable beds/pillows, damaged ceiling, and loose fixtures.
Mixed: useful onsite features (restaurant, shuttle, laundry) exist, but several maintenance issues were reported (broken lifts, dryer units), plus missing items (no hair dryer) and limited coffee/fitness offerings.
Strongly positive: multiple reviewers called the hotel 'preiswert'/'good value' and noted reasonable pricing for location, though at least one guest felt the price did not match expectations.
Mixed to below average: there is an onsite restaurant and kiosk options, but guests complained about staff attitude at the restaurant and lack of good coffee/espresso options.
Generally positive overall due to excellent location, good value and several reports of helpful staff and conveniences (early check-in, shuttle), despite notable service and maintenance complaints noted by other guests.
Pet policy: Dogs are the only pets allowed. There is a USD 20 pet dog per night. Limit of 2 dogs per room, 50 lbs max, for 7 nights max. Reservation of "Dog Friendly" room required + pet fee. Undisclosed animals subject to $250 fine. Dogs must not be left alone. Any damages are billable at repair or replacement cost. " Please note: The season outdoor pool is open from Memorial Day until Labor Day. Prepaid credit cards and cash are not accepted at check-in. Cash payments can be made at check-out, providing the guest shows a valid credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027 A deposit may be required at the property.
Check-in: 03:00 PM
Check-out: 11:00 AM
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