Multiple reports of odors (including strong fish smell), an overflowing toilet and wet bathroom floor, and general signs of aging (carpet, tub caulking) indicate cleanliness issues that lowered this score.

Staff repeatedly described as friendly and helpful (calls about forgotten items, refunded unused nights, shuttle assistance). Good guest service moments strongly support a high rating.

Frequently noted as convenient — close to the airport and convention center — making it an excellent location for short stays and travel.

Beds and pillows praised as comfortable and rooms described as a good size, but some guests noted odors and dated fixtures, yielding a generally positive but mixed room quality rating.

Airport shuttle and early shuttle availability are positives, but limited breakfast service (early end time, no coffee sometimes), occasional lack of lobby water refill, and parking guidance concerns reduce the amenities score.

Several guests felt the price was too high for the age/quality of the property; complaints about rates and lack of loyalty points negatively impacted perceived value.

Breakfast repeatedly described as limited with few healthier/dietary-friendly options and quality complaints (eggs watery), resulting in a below-average food & beverage score.

Many guests report pleasant, convenient stays—especially for overnight/airport needs—with friendly staff and comfortable beds, though recurring cleanliness, breakfast, and value concerns temper the overall experience.