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The Hotel Zags Portland
515 Southwest Clay St, Portland, OR, 97201
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515 Southwest Clay St, Portland, OR
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
The Hotel Zags Portland sits in Portland, OR, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a hotel, The Hotel Zags Portland is typically chosen for access to both the immediate blocks around the building and the wider Portland activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Portland, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Multiple reviews cite very dirty rooms and bathrooms, brown bath water, and inconsistent housekeeping; a few guests found rooms clean, but overall cleanliness is below expected.
Predominantly praised as friendly, professional and helpful (several mentions by name and repeat praise); isolated negative incidents (defensive check-in staff, one unsafe-feeling encounter) but overall strong service sentiment.
Frequently noted as a good/central location and convenient for activities; a few comments about downtown feeling sketchy at night and limited side-entry access for some guests.
Mixed reports: comfortable beds for many, but issues with missing AC, malfunctioning/old showers, thin walls and noise between rooms; overall somewhat below target quality.
Strong positives for unique, generous amenities (free arcade, bikes, kayaks, gear library, game room, fireside patio, bar/outdoor area); minor complaints about hours (s'mores) and a noisy patio light.
Mixed: some guests note good price and many included activities adding value; others report unwanted extra charges and pre-charging for incidentals, pulling perceived value down.
Some high praise for the restaurant and bar, but other comments about breakfast quality being lacking and absence of in-room coffee supplies; overall slightly above average.
Many guests report a fun, welcoming atmosphere with excellent amenities and friendly staff leading to repeat recommendations; a minority experienced safety concerns, heating failures, or cleanliness problems that tempered some stays.
Please Note: There is a USD 30 daily amenity fee to be collected at the property, which will include the following: Complimentary rentals from the Gear Shed Complimentary S'mores hour nightly 7-8PM Complimentary Wireless Internet throughout the hotel Unlimited play on our free-play arcade games A library of board games for the whole family to enjoy Day passes to 24 Hour Fitness, located one block away Unlimited phone calls within the U.S. 24-Hour concierge services Complimentary in-room coffee, tea, and water available by request. Please contact property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Check-in: 04:00 PM
Check-out: 12:00 PM
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