Generally reported as clean and smelling fresh on arrival by multiple guests, though one guest noted a dirty pool and another described worn/aged areas.

Many staff were praised as friendly and helpful (Chrystal and other desk staff), but there are notable negatives: an unfriendly day clerk and a severe late-night check-in absence causing long waits and security concerns.

Consistently praised: walking distance to Dunkin', close to shopping and food options, near event venues like Comerica Center, and described as quiet and away from the highway.

Rooms described as nice and comfortable with good beds by some, but several issues reported: overbooked room types, worn sofa bed/mattress concerns, room assignment problems, and low sink pressure in an accessible room.

Pool and complimentary breakfast are notable amenities; guests enjoyed the pool but at least one reported it was dirty, and breakfast quality varied between excellent and poorly organized.

Many guests found value in the stay, but several cited higher prices during events, an $80 pet fee, and occasions where room issues reduced perceived value.

Breakfast was frequently praised as great and a highlight for many stays, though some guests experienced chaotic service, missing food setup, or unbrewed coffee.

Majority of stays were positive (helpful staff, good breakfast, nice rooms and location), balanced by occasional significant service failures and room-related disappointments for a minority of guests.