Multiple reviews reported significant cleanliness issues: blood-stained mattress covered by a protector, a used contact lens found in the bathroom at check-in, dirty towels around the pool and inconsistent housekeeping.

Service was frequently praised: staff described as excellent, courteous and helpful (several mentions, including specific praise for 'Marcy'); prompt service in many cases despite isolated issues (slow breakfast, absence of bartender).

Consistently highlighted as a major positive: close to the beach, harbor, restaurants, and convenient to town and interstate; many guests called location a key reason to return.

Mixed-to-negative room reports: some rooms were small/claustrophobic with tiny TVs, low toilets, poor bathroom lighting, AC that wouldn’t cool sufficiently, and noise from outside construction.

Amenities were mixed: the pool was described as warm and well-kept by some guests while others noted messy pool areas; bar selection and on-site offerings were criticized (and bartender/service reduced).

Mixed perceptions of value: some guests called it good value, while others complained about room size versus price and costly add-ons (e.g., expensive breakfast).

Several negative comments: breakfast often slow, not hot or not included, pricey ($22 cited), and bar selection/service criticized (awful selection; bartender absence).

Overall many guests reported a very positive stay ('happy place'), praising cleanliness and staff in multiple reviews, though some serious negative outliers (unclean rooms, very small rooms) impacted certain stays.