Ace Hotel New York
Voyza AI summary
Ace Hotel New York is a 4-star hotels in New York. Guest sentiment is solid at 8.0/10 based on 2,513 guest reviews. Gastronomic Delights Savor exquisite cuisine at Koloman , our on-site restaurant with an inviting bar/lounge. Gastronomic Delights Savor exquisite cuisine at Koloman , our on-site restaurant with an inviting bar/lounge. Practical perks include parking options, shuttle access, on-site dining.
About Ace Hotel New York
Immerse yourself in the vibrant heart of New York City at Ace Hotel New York, where modern luxury meets classic charm.
Unparalleled Amenities
Stay active and energized in our 24-hour fitness center, or unwind with complimentary wireless internet access throughout the hotel, ensuring you’re always connected.
Gastronomic Delights
Savor exquisite cuisine at Koloman, our on-site restaurant with an inviting bar/lounge. Enjoy freshly crafted coffee at one of our two cafes or indulge in a delicious cooked-to-order breakfast from 7:30 AM to 11:30 AM.
Comfortable Retreat
Relax in one of our 286 uniquely decorated guestrooms, featuring luxurious down comforters, upscale bedding, LCD televisions, and designer toiletries that elevate your stay.
Hotels in NYC are in high demand—secure your unforgettable stay at Ace Hotel New York today!
Rooms & rates
Standard Room, 1 Double Bed (Small)
Room Only
Amenities
Location
Map and distance table use the property coordinates. Miles are straight-line (great-circle), not driving distance—confirm routes in your maps app.
Address
20 West 29th Street, New York
Open in Google MapsMap
Default view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Distance table
Source: OpenStreetMap Nominatim.
Neighborhood
Ace Hotel New York sits in New York, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Hotels, Ace Hotel New York is typically chosen for access to both the immediate blocks around the building and the wider New York activity zones travelers care about. Straight-line miles in the tables below are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in New York, pair the nearby lists with your maps app so you can compare walking, transit, and rideshare options block by block.
Guest reviews
Cleanliness
6.8Multiple reviews mentioned issues with cleanliness, indicating rooms were dusty and not well maintained.
Service
7.8Service was varied; while some staff were friendly, others were described as unfriendly and unhelpful.
Location
9.8The location is generally praised as being very convenient and central.
Room Quality
6.3Rooms described as small, outdated, and not as depicted in pictures.
Amenities
7.8Amenities were lacking in quality; some guests felt misled by the hotel's offerings.
Value for Money
7.8Guests felt the price did not match the experience, especially with issues in cleanliness and room quality.
Food and Beverage
8.8Food and beverage options seem average; not many specifics were provided.
Overall Experience
8.8Despite various issues, many guests enjoyed their stay, particularly due to location and friendly staff.
What guests liked
What could be better
Policies & house rules
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
Check-in / Check-out
Check-in: 03:00 PM – 12:00 PM
Check-out: 12:00 PM
Pets
- Service animals are exempt from fees/restrictions
- Pet max weight (per pet) in kg is 11
- Pets allowed
- Pet max weight (per pet) in lb is 25
- Maximum number of pets per room 1
- Only dogs are allowed
- Service animals are allowed
Check-in & Check-out
- Contactless check-out is available
- Contactless check-in is available
Covid
- Property does not offer onsite COVID-19 testing
General
- Professional property host/manager
Health & Safety
- Property does not require health documentation at check-in
Frequently asked questions
Similar hotels in New York
incl. taxes & fees
Same pricing basis as city search results for these dates (lowest mapped room).