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Location

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Address

Map

Default view is roughly a 1-mile context around the property pin.

Distance table

Finding nearby airports, landmarks, and transit points.

CategoryLocationStraight-line distance

Hotel and the City-Midtown

8.4
Hotel and the City-Midtown exterior or lobby in New York, NY — main listing photo
Hotel and the City-Midtown interior in New York, NY — gallery photo 2
Hotel and the City-Midtown property views in New York, NY — gallery photo 3
4-Star Hotels

Hotel and the City-Midtown — New York, NY

38 West 31st Street, New York, NY

More hotels in New York, NY

AboutRooms & ratesAmenitiesLocationReviewsPoliciesFAQ
AboutRooms & ratesAmenitiesLocationReviewsPoliciesFAQ

Voyza AI summary

Hotel and the City-Midtown is a 4-star hotels in New York, NY. Guest sentiment is solid at 8.4/10 based on 161 guest reviews. Indulge in the banquet hall and grab a snack from the vending machine.

TypeHotels
LocationNew York, NY

About Hotel and the City-Midtown

Convenient Amenities
Enjoy complimentary wireless internet, concierge services, and a television. Indulge in the banquet hall and grab a snack from the vending machine.

Featured Amenities
Access express check-out, a 24-hour front desk, and luggage storage for a hassle-free stay.

Cozy Guestrooms
Stay in one of the 37 uniquely decorated guestrooms with kitchenettes. Smart TVs and free Wi-Fi are at your disposal for entertainment and connectivity.

Conveniently located in the heart of New York City, just minutes away from iconic attractions like Empire State Building and Broadway, Hotel and the City-Midtown offers the perfect blend of comfort and convenience. Book your stay now.

Amenities

Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
ATM/banking
Television in common areas
Smoke-free property
Tours/ticket assistance
Housekeeping on request
Banquet hall
Change of towels (on request)
Change of bed sheets (on request)
Stair-free path to entrance

Location

Map and distance table use the property coordinates. Miles are straight-line (great-circle), not driving distance—confirm routes in your maps app.

Address

38 West 31st Street, New York, NY

Open in Google Maps

Map

Default view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).

Neighborhood

Hotel and the City-Midtown sits in New York, NY, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Hotels, Hotel and the City-Midtown is typically chosen for access to both the immediate blocks around the building and the wider New York activity zones travelers care about. Straight-line miles in the tables below are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in New York, pair the nearby lists with your maps app so you can compare walking, transit, and rideshare options block by block.

Guest reviews

8.4
(161 reviews)

Cleanliness

5.7

Negative sentiment due to reports of hair, stains, mold, and roaches in the room.

Service

8.2

Mixed reviews; some found the staff unresponsive.

Location

9.8

Positive sentiment; frequently mentioned as excellent and convenient.

Room Quality

7.7

Mixed feedback; some rooms were described as clean and comfortable, while others had issues.

Amenities

9.2

Positive sentiment, with amenities such as fridge and microwave appreciated.

Value for Money

8.7

Generally positive; affordable for a central location, though some mixed feedback on room condition.

Food and Beverage

9.1

Standard quality for this hotel tier, no significant feedback either way.

Overall Experience

8.7

Experience varied; some had great stays, while others had significant issues.

What guests liked

Great locationComfortable beds

What could be better

Cleanliness issuesStaff responsiveness
Loading written guest reviews...

Policies & house rules

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This aparthotel also features a banquet hall and a vending machine.

Check-in / Check-out

Check-in: 03:00 PM – anytime

Check-out: 11:00 AM

Pets

  • Pets not allowed
  • Service animals are exempt from fees/restrictions
  • No pets, service animals welcome
  • Service animals are allowed

Smoking

  • No smoking

Guest type

  • Essential workers only - NO

Children and extra bed policy

  • Children welcome

General

  • Professional property host/manager

Frequently asked questions

4-Star Hotels
8.4/10

Up to 6 adults per room, up to 8 rooms per booking.

Secure booking.
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