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Location

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Address

Map

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Distance table

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CategoryLocationStraight-line distance

Ace Hotel New York

9.0
Ace Hotel New York exterior or lobby in New York, NY — main listing photo
Ace Hotel New York interior in New York, NY — gallery photo 2
Ace Hotel New York property views in New York, NY — gallery photo 3
4-Star Hotels

Ace Hotel New York — New York, NY

20 West 29th Street, New York, NY

More hotels in New York, NY

AboutRooms & ratesAmenitiesLocationReviewsPoliciesFAQ
AboutRooms & ratesAmenitiesLocationReviewsPoliciesFAQ

Voyza AI summary

Ace Hotel New York is a 4-star hotels in New York, NY. Guest sentiment is solid at 9.0/10 based on 2,613 guest reviews. Convenient Location and Nearby Attractions Located in the heart of Manhattan, just a short walk from Madison Square Garden, the Ace Hotel offers easy access to Herald Square Subway Station. Indulge in culinary delights at Koloman Restaurant and savor gourmet coffee from Stumptown Coffee Roasters Cafe. Practical perks include parking options, on-site dining, group-friendly meeting facilities.

TypeHotels
LocationNew York, NY

About Ace Hotel New York

Unique Design and Modern Amenities
Experience individually designed guest rooms at Hotel Ace, each featuring modern amenities like flat-screen TVs and iPod docks. Enjoy a fully stocked minibar and refrigerator in every room for your convenience.

Artistic Style and Culinary Delights
Immerse yourself in the unique style of the Ace Hotel, curated by local artists and designers. Indulge in culinary delights at Koloman Restaurant and savor gourmet coffee from Stumptown Coffee Roasters Cafe. Don't miss the live music in the vibrant hotel lobby.

Convenient Location and Nearby Attractions
Located in the heart of Manhattan, just a short walk from Madison Square Garden, the Ace Hotel offers easy access to Herald Square Subway Station. Explore popular attractions like Times Square and the Empire State Building, with a variety of shops and dining options at your doorstep.

Book your stay at Hotel Ace now to experience the perfect blend of luxury and convenience in the bustling city of New York.

Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Bar
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room

Location

Map and distance table use the property coordinates. Miles are straight-line (great-circle), not driving distance—confirm routes in your maps app.

Address

20 West 29th Street, New York, NY

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Map

Default view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).

Neighborhood

Ace Hotel New York sits in New York, NY, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Hotels, Ace Hotel New York is typically chosen for access to both the immediate blocks around the building and the wider New York activity zones travelers care about. Straight-line miles in the tables below are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in New York, pair the nearby lists with your maps app so you can compare walking, transit, and rideshare options block by block.

Guest reviews

9.0
(2,613 reviews)

Cleanliness

8.2

Mostly praised (housekeeping kept rooms super clean, called spotless by some) but mixed reports of areas being dark/dingy and at least one water leak.

Service

9.8

Consistently excellent staff mentions (Trey, Freddy) — called amazing, world class, very helpful and welcoming; service strongly elevates stays.

Location

9.5

Repeatedly highlighted as a major strength: central, easy subway access, near Madison Square Park/Flatiron and good local shops; great views of Empire State Building noted.

Room Quality

8.2

Rooms described as spacious and comfortable by many, but practical issues noted (lack of storage/drawers, slow elevators, occasional water leak, some areas run down).

Amenities

9.0

Lobby, bar, gym and in-room features (Chromecast) frequently praised; overall amenities seen as a highlight of the hotel's vibe.

Value for Money

9.2

Seen as excellent value (cheaper than many Manhattan hotels) and good space/price balance; guests say they'd stay again for the value.

Food and Beverage

8.8

Cafe and bar receive positive mentions (quality coffee, great bar area), though food/beverage detail is less extensive than other categories.

Overall Experience

9.3

Strong overall positive vibe — described as cool, glam, luxurious and welcoming; many guests would return despite some practical/age-related issues.

What guests liked

Excellent, friendly staff (Trey, Freddy repeatedly praised)Prime central location near subway, Flatiron and Madison Square ParkStrong lobby vibe and stylish atmosphereGood value for Manhattan; spacious rooms by NYC standardsGood amenities: gym, bar, cafe, Chromecast

What could be better

Noise from street due to windows not very soundproofSome signs of wear: dark/dingy areas, slow elevators, occasional water leakPractical room issues for some (lack of storage/drawers, no soap dishes)Occasional check-in/communication hiccups
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Policies & house rules

Please note, a refundable deposit will be pre-authorized at the time of booking. Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability. Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check-in / Check-out

Check-in: 03:00 PM – 12:00 AM

Check-out: 12:00 PM

Pets

  • Pets are allowed on request. Charges may be applicable.

Internet

  • WiFi is available in all areas and is free of charge.

Parking

  • Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Groups

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Children and extra bed policy

  • Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. People no matter the age stay for US$51.64 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Frequently asked questions

4-Star Hotels
9.0/10

Up to 6 adults per room, up to 8 rooms per booking.

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