Multiple guests reported dingy or dirty rooms and windows; some guests appreciated daily housekeeping but overall cleanliness was below expectations.

Staff and bellmen repeatedly praised (helpful, friendly, Spanish‑speaking reception, named door man Caleb); a few incidents of brusque or uncommunicative staff at check-in and during a power outage were noted.

Excellent central location on Bourbon Street — highly convenient and praised for people‑watching and proximity to attractions, though the street noise bothers light sleepers.

Rooms described as small, plain, with outdated furniture and tiny bathrooms; some found balconies/view undesirable and thin walls transmitted noise.

Breakfast/restaurant received strong praise and parking was mentioned positively; some amenities (pool) were closed/under renovation which reduced perceived amenities.

Several guests felt the price did not match room size/condition or lost amenities (closed pool), leading to poor value perceptions for the rate paid.

Breakfast and on‑site restaurant repeatedly described as excellent/amazingly good; food/beverage offerings were a clear strength.

Many guests enjoyed the central location, friendly staff, and excellent breakfast — overall stays were highly positive despite noise, room size, and some cleanliness/value issues.