Red Roof Inn & Suites Wilmington – New Castle — New Castle, DE

Mixed reports: some guests reported clean bathrooms and adequate hot water, but multiple reviews note pervasive cigarette/weed/mothball smells, dingy towels and general poor upkeep.

Varied service: several guests describe rude or unhelpful staff and failures to address safety or maintenance issues, but there are repeated mentions of a notably helpful front‑desk employee and standard check‑in/parking assistance. Score slightly inflated to reflect those positive service interactions amid inconsistency.

Mixed location: convenient, fairly large free parking at the entrance and an accessible spot for drivers, but some rooms face a busy, noisy highway and there are few nearby shops or dining options.

Rooms are functional but show age and wear: reports of old/worn fixtures (e.g., rubbed‑off toilet seats), noisy refrigerators, broken windows and poor soundproofing; some rooms/bathrooms were described as clean.

Limited amenities: multiple guests note there are essentially no amenities (no breakfast, minimal luggage support), occasional noisy in‑room refrigerator; overall minimal offerings.

Perceived as low value by several guests due to cleanliness, safety and amenity shortcomings, though some basic positives (hot water, parking) slightly offset negatives.

Poor: several reviews indicate no breakfast or even basic coffee service; no on‑site food/beverage amenities reported.

Highly mixed overall: while there are serious issues reported (safety concerns, smells, staff inconsistency), other guests experienced acceptable stays with clean bathrooms, reliable hot water, convenient parking and helpful staff in some cases — resulting in a broadly varied guest experience.