Multiple reviewers praised cleanliness (rooms described as 'especially clean' and 'clean, safe'), though a few noted minor room issues (noisy refrigerator, towels stored in shower) that slightly reduce the score.

Service is a standout: numerous comments about staff going out of their way, named employees receiving praise, helpful shuttle drivers and friendly management support guests during emergencies.

Very convenient for the Minneapolis Convention Center and downtown amenities; central location frequently praised though some guests noted noise from nearby police station and construction.

Room quality is mixed — several guests felt rooms were below brand expectation ('Super 8 quality'), and specific issues reported include TV problems, awkward shower head placement, uncomfortable desk chair and variable room finishes.

Strong amenities such as a heated pool, shuttle service and a pleasant lobby were highlighted positively; on-site food and parking detract somewhat but overall amenities are a strong point for many guests.

Perceived value is reduced by rising room rates, expensive parking, and at least one reported improper restaurant/bar charge; guests feel costs have increased relative to expectations.

Food and beverage received the weakest feedback: breakfast was repeatedly described as poor (watery orange juice, cool/tasteless items) though some evening dining experiences were acceptable.

Overall experience is positive due largely to exceptional staff, cleanliness and location, despite notable issues with breakfast, some room shortcomings and parking hassles.