Multiple reviewers reported cleanliness issues: rooms not cleaned daily, stains on pillows and towels, and general lack of daily housekeeping in some stays. Several guests explicitly noted rooms were not very clean.

Staff repeatedly described as friendly and helpful (receiving packages, attentive breakfast service). Some isolated service negatives (late check-in handling, limited help with luggage) but overall service was frequently praised.

Location consistently praised as excellent and central, within walking distance of restaurants/shops and convenient for cruise embarkation; highlighted in many reviews.

Rooms noted as comfortable, spacious and modern with good beds; a few isolated problems (melted freezer ice, accessibility room not supplied) but overall positive room quality impressions.

Mixed: breakfast, lobby coffee/tea and parking availability were positives for some, while others reported no Wi‑Fi availability, empty soap/shampoo dispensers and parking inconveniences.

Several guests commented positively on value (explicit 'good value' / 'rapport qualité prix'); a few negatives (unexpected deposit, plastic breakfast utensils) slightly lowered perceived value.

Breakfast received generally positive remarks (good variety, waffles, adequate American-style breakfast) though a few found it basic or not very rich.

Most guests reported an overall positive stay—friendly staff, good location and comfortable rooms—despite isolated issues (cleanliness, check-in delays, parking). Overall sentiment skews favorable.