Multiple guests reported hair in bathtub, urine stains on doors/toilet seats, used soap left in shower, foul odors, filthy carpets and several mentions of roaches and ants—consistent cleanliness failures.

Several reviews specifically praised front desk staff and named an employee (Trinity) as very helpful; guests described service as friendly and above average despite some booking/payment issues handled outside the hotel.

Numerous guests called the location convenient and appreciated proximity; one mobility-challenged guest had an issue with room placement due to a broken elevator, but location was overall a clear positive.

Rooms had mixed quality: reports of dirty/malodorous rooms, rough bedding, TV/AC failures, and cockroaches led to multiple room changes or discomfort for guests.

Amenities were inconsistent: breakfast service and timing problems, broken ice machines and at least one broken elevator cited, but there is a patio and basic complimentary offerings—serviceable but unreliable.

Several guests noted reasonable room price and location value, but unexpected $75 pet fees and at least one unresolved payment/booking charge harmed perceived value for some travelers.

Breakfast was frequently described as poor, late, or disappointing; one guest called it 'mid' and there were reports of ants at the patio breakfast area—food quality generally below expectations.

Mixed overall: friendly, helpful staff and a convenient location offset significant cleanliness and breakfast/amenity issues for many guests; suitable for some stays but with notable caveats.