Multiple guests reported mold in the shower, sewer/urine smells in bathrooms and lobby, stained towels and carpets, sightings of cockroaches and a possible bed bug — overall cleanliness was a clear concern.

Housekeeping and front desk received frequent praise (described as excellent, amazing and helpful), with mostly positive staff interactions noted across reviews.

Location was repeatedly praised as very good/ great and convenient by numerous guests.

Guests liked bed/bedding and room size, but there were repeated issues: small/poorly maintained showers, cigarette smell, inconsistent fridge/AC performance, and some rooms not matching online photos.

Salt-water pool and elevators were praised and the lobby AC worked well, but guests noted lack of microwaves in rooms, awkwardly placed ice, limited pool hours, parking charges, and some equipment (fridge, shower hardware) problems.

Mixed signals: location and clean, comfortable rooms add value for many, but charges for parking, misleading room photos and uncertainty about breakfast inclusions lowered perceived value for others.

Breakfast was frequently criticized as poor or inedible (dry/old eggs, dirty dishes/tables); limited complimentary beverage options (no decaf/hot chocolate) and inconsistent buffet quality were noted, though some cold items were fresh.

Many guests found the combination of excellent staff, strong location, comfortable beds and good amenities (pool/elevators) made their stays very positive despite significant cleanliness and some room maintenance issues — overall sentiment from most stays leaned highly favorable.