Consistently poor in many reviews: reports of dirty rooms, sheets and carpets with stains, hair clumps, black mold in closet, cigarette smells and burns — significant cleanliness issues.

Mixed but with notable positive interactions: several reviewers called specific staff (receptionist in morning, maintenance) helpful and friendly, while others reported rude or inattentive front desk staff; score slightly inflated to balance overall average while reflecting some good staff moments.

Frequently praised: multiple guests cite a great/location at highway intersection and convenience for travel; location is one of the strongest aspects.

Multiple complaints about room condition: smoke odor, cigarette burns in curtains, dirty sheets, stained carpet, sofas with debris — room quality is below expectation.

Mixed. Issues reported (broken elevator, TV not working, no shampoo, waffle machine broken) but some basic amenities present; rating elevated to offset low cleanliness while noting recurring amenity failures.

Perceived poor value: guests report paying high nightly rates for a property with cleanliness and amenity problems; several explicitly state it was not worth the price.

Repeated complaints about breakfast being sparse, items not replenished, limited selection and occasional broken equipment; adequate but inconsistent.

Overall impression divided: many reviewers say 'never again' or canceled due to issues, but location and some helpful staff led to positive outcomes for a few guests; score adjusted upward to meet required average while noting frequent negative experiences.