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Holiday Inn Express & Suites Chicago - Matteson by IHG
950 Lake Superior Dr, Matteson, IL
950 Lake Superior Dr, Matteson, IL, 60443
Dec 5 – Dec 6
1 night · 2 travelers, 1 room
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950 Lake Superior Dr, Matteson, IL
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Holiday Inn Express & Suites Chicago - Matteson by IHG sits in Matteson, IL, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a hotel, Holiday Inn Express & Suites Chicago - Matteson by IHG is typically chosen for access to both the immediate blocks around the building and the wider Matteson activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Matteson, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Generally praised: multiple guests reported very clean rooms and facilities, though a few cited dirty/run-down areas and an AC leak that soaked the floor.
Mostly positive — staff frequently described as friendly and helpful at check-in and during stays; however there are notable reports of poor customer service, booking/phone issues, and a billing double-charge incident.
Positive sentiment: walking distance to malls and restaurants, close to Metra train station, and described as a quiet/safe area.
Rooms are generally clean and well maintained; some guests noted very firm beds (personal preference) and isolated maintenance issues (leak).
Negative trend: the pool was repeatedly closed/out of service for many guests; lobby coffee machines had ongoing issues and trash/maintenance complaints appeared.
Mixed-to-negative: several guests felt the price was high for the experience (one explicitly said not worth the cost and large deposit); price was listed as a con in reviews.
Strongly positive: breakfast repeatedly called excellent/amazing and hours were appreciated by multiple guests.
Generally positive overall: many clean, restful stays with friendly staff and good breakfast, but frequent disappointment due to the closed pool and occasional service/booking failures.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in: 03:00 PM
Check-out: 11:00 AM
Set guests separately for each room.
Child ages are required for accurate availability and pricing.