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Hampton Inn & Suites Chicago Southland-Matteson
20920 Matteson Avenue, Matteson, IL
20920 Matteson Avenue, Matteson, IL, 60443
Dec 5 – Dec 6
1 night · 2 travelers, 1 room
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20920 Matteson Avenue, Matteson, IL
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Hampton Inn & Suites Chicago Southland-Matteson sits in Matteson, IL, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a hotel, Hampton Inn & Suites Chicago Southland-Matteson is typically chosen for access to both the immediate blocks around the building and the wider Matteson activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Matteson, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Multiple guests described the property as very clean or immaculately clean and praised housekeeping; overall cleanliness is a strong positive.
Service is mixed: several reviews praise friendly, accommodating staff while a number of serious complaints cite rude desk agents and poor handling of reservation cancellations and guest issues.
Location is frequently called out as a positive (near restaurants, stores, convenient to area); a small number of reviews found it less than ideal, but overall location sentiment is good.
Some guests reported beautiful rooms, but there are recurring room issues (low toilets for older guests, lights not working, occasional maintenance/cleaning delays) that lower the score.
Amenities such as the breakfast offering and an indoor pool were praised; minor negatives include limited Wi‑Fi or water access reported by a few guests.
Value for money was not often explicitly discussed; assigned the target rating while noting that service failures reported by some guests affected perceived value in those cases.
Breakfast and breakfast selection were repeatedly described as good to exceptional; a few minor notes (coffee maker not working in-room) did not significantly detract.
Overall experience is mixed: many guests had wonderful, relaxing stays praising cleanliness, breakfast and staff, but several severe negative experiences (same‑day cancellations, rude handling, check‑in problems) weigh down the overall sentiment.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in: 04:00 PM – 11:00 PM
Check-out: 11:00 AM
Set guests separately for each room.
Child ages are required for accurate availability and pricing.