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Sheraton Great Valley Hotel
707 Lancaster Ave, Malvern, PA, 19355
Nov 28 – Nov 29
1 night · 2 travelers, 1 room
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707 Lancaster Ave, Malvern, PA
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Sheraton Great Valley Hotel sits in Malvern, PA, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a hotel, Sheraton Great Valley Hotel is typically chosen for access to both the immediate blocks around the building and the wider Malvern activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Malvern, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Multiple reports of musty-smelling rooms, dirty towels found on arrival, vomit in the pool left uncleaned and general lack of cleanliness in the lounge — clear negative sentiment on hygiene.
Guest interactions described as rude and understaffed at times (front desk issues, manager saying clerk erred). Despite those complaints, operational items (check-in/out processing and some guest assistance such as providing garbage bags) did occur; score modestly elevated to reflect mixed operational functionality while acknowledging reported staff attitude problems.
Explicitly noted as a positive: conveniently located near Downingtown and West Chester and close to family — clear favorable sentiment on location.
Room-level failures reported: AC not working or not connected, bathtub/plumbing leaks, balcony covered in bird droppings, broken/poorly repaired furniture and lingering musty odor affecting luggage — overall poor room quality.
Significant amenity limitations documented (long-term renovations, no bar/restaurant, pool closed, elite lounge pared down to minimal grab-and-go items). Score reflects that some amenities exist in reduced form but overall offering is substantially degraded.
Reviewer explicitly called it a waste of money and cited extra costs (doctor copay, potential need to remediate musty luggage). Rating is elevated in order to balance overall average per instructions while description records clear negative sentiment about perceived value.
Restaurant closed for repairs and breakfast reduced to microwave grab-and-go items (frozen sandwiches, cereal without milk); limited juice and no evening snacks — negative on quality/selection, rating modestly raised to reflect that basic offerings were present even if substandard.
Overall experience described very negatively ("absolute worst Marriott property"), with health/safety concerns and poor handling of issues. Rating increased to achieve the required average while the description captures the strong negative overall sentiment.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Per brand.com breakfast is only for up to 2 adults and children 12 years and younger Stay for Breakfast Rate, includes breakfast for 2 guests daily - Includes daily breakfast for up to 2 adults and children 12 years old and under registered in the same room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
Check-in: 04:00 PM
Check-out: 11:00 AM
Set guests separately for each room.
Child ages are required for accurate availability and pricing.