Multiple reports of serious issues: bedbugs, roaches, hair in shower, wallpaper/water damage and general disrepair in some rooms — cleanliness is inconsistent and below the hotel's positives.

Mixed but often positive: several guests praised friendly and helpful staff; however there are also serious complaints about overcharging and an instance of a rude/abusive manager. Overall service interactions were frequently helpful despite isolated severe incidents.

Consistently praised as convenient and in a good location for businesses, food and travel — one of the strongest, repeatedly mentioned positives.

Rooms described as spacious and sometimes clean, but issues reported include very hard beds, musty/stagnant smells, gaps under doors, and visible water damage — a mixed but overall slightly above-average room quality.

Amenities are inconsistent: guests enjoyed the pool when available but several noted the pool never opened and the hot tub was out of service; WiFi/TV failures were reported. Amenities exist but reliability is uneven.

Many guests found the price reasonable for location and basic offerings, but several were upset by apparent overcharges/extra damage fees which reduce perceived value for some travelers.

Breakfast was frequently called a highlight (sausage praised, overall decent breakfast). Some guests wanted more variety (pork-heavy menu, watery eggs occasionally), but F&B is generally well-regarded.

Overall stays were positive for many due to location, staff helpfulness and breakfast; however, severe cleanliness incidents and billing/staff conflicts harmed the experience for a notable minority.