Multiple reviews report dirty rooms, odors, dead bugs, cobwebs, ants and possible bites; hallway and furniture cleanliness frequently called out as poor.

Mixed but generally positive: several mentions of kind/helpful staff (including support during grief and good morning communication), though some guests reported rude or unhelpful front-desk behavior and poor resolution of issues.

Consistently noted as convenient — close to work, near trails/outlets, quiet area with ample parking; location is a frequent reason guests choose this property.

Rooms often described as dated (peeling wallpaper, tiny TVs, old pillows), occasional upgrades and comfortable beds noted, but smoke odor and cleanliness issues impact perceived room quality.

Pool, jacuzzi and in-room hot tub praised and frequently enjoyed; gym and some amenities well-regarded, though spa temperature problems and occasional cleanliness issues were reported.

Multiple guests called it good value or affordable and cited price as a key reason for choosing the hotel.

Breakfast repeatedly mentioned as a highlight (good waffles, reliable cook); a few guests reported poor or undercooked items, but overall breakfast sentiment is positive.

Mixed overall: conveniences, value, breakfast and some staff interactions were positives, but recurring cleanliness and room condition issues meaningfully lowered many stays.