Mixed reports: several guests noted stained carpet and occasional stains on bed/floor and unclean hallways/stairs, though some called rooms clean and comfortable.

Predominantly praised for friendly, accommodating staff (early check-ins, helpful front desk and breakfast staff). There are isolated operational issues (night clerk accessibility, refund/room-handling problems) but the majority of comments are positive.

Consistently highlighted as excellent — convenient to restaurants, shops, freeway, and Thanksgiving Point; many guests chose the property for its location.

Comfortable beds noted, but property described as older with issues: stained carpets, occasional non-working TVs, and need for refurbishment in parts of the facility.

Breakfast and on-site amenities receive mixed feedback: breakfast area generally appreciated but specific items/equipment were often out of order; laundry facilities reported out of service at times and cooler temperature issues.

Mixed perceptions: some felt breakfast/value matched price, others called the hotel expensive, and at least one guest experienced extra unexpected costs when relocated to another hotel.

Breakfast commonly praised for quality and options by some guests, but multiple complaints about missing items (waffles, juice, milk, muffins) and inconsistencies across mornings.

Generally positive stays: many guests said the hotel was 'fine' or enjoyable and would stay again for the location and friendly staff, despite noted facility maintenance and service inconsistencies.