Pier House Resort & Spa

Voyza AI summary
Pier House Resort & Spa is a 4-star resorts in Key West. Guest sentiment is solid at 9.0/10 based on 233 guest reviews. Recreational Amenities Unwind at our private beach, health club, and outdoor pool, then enjoy a refreshing drink at the beach bar or one of our two bars/lounges. Convenience and Comfort Take advantage of amenities such as a restaurant, room service, and a business center, all while staying in beautifully decorated guestrooms. Practical perks include parking options, shuttle access, on-site dining.
About Pier House Resort & Spa
Luxurious Spa
Indulge in massages, facials, and body treatments at our full-service spa for the ultimate relaxation experience.
Recreational Amenities
Unwind at our private beach, health club, and outdoor pool, then enjoy a refreshing drink at the beach bar or one of our two bars/lounges.
Convenience and Comfort
Take advantage of amenities such as a restaurant, room service, and a business center, all while staying in beautifully decorated guestrooms.
Book your stay at Pier House Resort & Spa and experience the perfect blend of luxury and relaxation in Key West!
Amenities
Location
Map and distance table use the property coordinates. Miles are straight-line (great-circle), not driving distance—confirm routes in your maps app.
Address
1 Duval St, Key West
Open in Google MapsMap
Default view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Distance table
Source: OpenStreetMap Nominatim.
Neighborhood
Pier House Resort & Spa sits in Key West, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Resorts, Pier House Resort & Spa is typically chosen for access to both the immediate blocks around the building and the wider Key West activity zones travelers care about. Straight-line miles in the tables below are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Key West, pair the nearby lists with your maps app so you can compare walking, transit, and rideshare options block by block.
Guest reviews
Cleanliness
7.8Noted issues with cleanliness around the pool area.
Service
9.8Staff received positive mentions for their kindness and helpfulness.
Location
9.8The location is ideal, close to restaurants and attractions.
Room Quality
8.8Rooms are comfortable but show signs of being outdated.
Amenities
8.8Amenities are good but the property could use updates.
Value for Money
8.3Price is considered high for some aspects, particularly parking.
Food and Beverage
9.3Dining experiences received positive reviews.
Overall Experience
9.8Generally very positive, with plans to return.
What guests liked
What could be better
Policies & house rules
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Check-in / Check-out
Check-in: 04:00 PM – anytime
Check-out: 11:00 AM
General
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Cashless transactions are available
- Individually-wrapped food options are available
- Property is cleaned with disinfectant
- Professional property host/manager
- Commonly-touched surfaces are cleaned with disinfectant
Sustainability Certifications
- Property confirms they are implementing guest safety measures
- Property confirms they are implementing enhanced cleaning measures
Pets
- Service animals are exempt from fees/restrictions
- Pet max weight (per pet) in kg is 9
- Pets allowed
- Pet max weight (per pet) in lb is 20
- Maximum number of pets per room 1
- Only dogs are allowed
- Service animals are allowed
Children and extra beds
- No rollaway/extra beds available
Check-in & Check-out
- Contactless check-out is available
- Contactless check-in is available
Guest type
- Essential workers only - NO
- LGBTQ friendly
Covid
- Property does not offer onsite COVID-19 testing
Health & Safety
- Property does not require health documentation at check-in
Frequently asked questions
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