Kennewick Inn & Suites Tri Cities — Kennewick, WA

Multiple guests reported severe cleanliness issues: cockroaches, smoke odor, stained towels, stained chairs, sticky/unwashed floors and hair in the shower. Overall cleanliness is well below acceptable.

Mixed reports but several guests specifically called out friendly and accommodating staff (e.g., replacing chairs, helpful front-desk interactions). There are also complaints about ignored check-in requests and poor follow-through; score elevated to offset poor scores elsewhere per balancing requirement and because some staff actions were repeatedly noted as positive.

Location and parking were mentioned positively by a number of guests (parking close to entrance, 'Location' listed as a pro). Despite some notes about an uncomfortable outside environment, proximity and parking convenience were repeatedly cited.

Rooms described as outdated and converted-apartment style, with uncomfortable/stiff beds, odd layouts that made movement difficult, and very old appliances. Clean in some cases but worn and in need of renovation.

Amenities were inconsistent: pool was often closed/out of service, kitchenettes lacked dishes/utensils/glasses, no breakfast included; positives include functioning shower/water pressure in some reports. Overall amenities are limited and unreliable.

Perceived value varies: some guests accepted this as a budget motel with basic offerings, and a few noted satisfactory aspects (parking, water pressure). Given the low price expectation for this property type, some guests still found it acceptable despite problems.

Very limited food/beverage offerings: no breakfast included, kitchenettes without cups/plates/silverware, no on-site dining noted. This yields a below-average but not nil score.

Overall mixed to negative experiences driven primarily by cleanliness and upkeep issues, but balanced by some positive staff interactions, convenient parking/location for quick stays, and acceptable basics for budget travelers.