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Best Western Joliet Inn & Suites
4380 Enterprise Drive, Joliet, IL
4380 Enterprise Drive, Joliet, IL, 60431
Dec 5 – Dec 6
1 night · 2 travelers, 1 room
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4380 Enterprise Drive, Joliet, IL
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Best Western Joliet Inn & Suites sits in Joliet, IL, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a hotel, Best Western Joliet Inn & Suites is typically chosen for access to both the immediate blocks around the building and the wider Joliet activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Joliet, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Multiple guests reported notable cleanliness problems: dirty pool area, clogged shower heads, unclean hallways/elevators, and at least one bed-bug report; some guests did report the room was clean, but overall cleanliness concerns are frequent.
Service sentiment is mixed but leans positive overall: several reviews praise friendly, accommodating staff, while a smaller number report serious service failures (not honoring a reservation, invoice not provided, unhelpful front desk).
Location is repeatedly praised as excellent and convenient across many reviews.
Numerous complaints about room comfort: mattresses/beds described as too hard or uncomfortable, temperature/control and TV issues, smoky smells in some rooms, and isolated reports of bed bugs; room size noted positively by some.
Amenities are mixed: the pool is a frequent positive but some called the pool area nasty and reported whirlpool/plug issues; breakfast equipment (pancake machine) had problems while other breakfast features (yogurt/toppings) were appreciated; parking was noted as poor by one reviewer.
Several guests felt the stay was overpriced or had unexpected/hidden fees, lowering perceived value, though some found the overall offering acceptable for the location.
Breakfast feedback is mixed: many called it 'just ok' with issues (pancake machine not working), while some praised specific items (yogurt machine and toppings).
Overall sentiment is mixed: strong positives for location, friendly staff and some clean/comfortable stays, offset by recurring cleanliness, room comfort, service and safety concerns that impacted several guests.
Upon check-in, photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the elevator will be unavailable from February 5th, 2025, to February 20th, 2025. During this period, guests must use the stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
Check-in: 03:00 PM
Check-out: 11:00 AM
Set guests separately for each room.
Child ages are required for accurate availability and pricing.