Very poor — multiple reviewers report bugs (including bed bugs), smelly and dirty rooms, and visible damage/marks on the floor; sewage smell reported in one stay.

Mixed and inconsistent: reviewers describe unresponsive front desk at night and at least one disrespectful interaction, but there was an attempted intervention by a supervisor and a partial refund was issued; rating reflects uneven service response (some remedy attempts despite serious lapses).

Positive — multiple comments note that location was convenient/close to the area the guests needed to be in; described as the only good thing by one reviewer.

Poor and run-down — rooms described as inaccurate compared to photos, with reports of bugs, general disrepair and unpleasant conditions (smelly, dirty).

Below average — minimal or inadequate amenities noted (space heater provided after request, but heating issues and lack of usable shower/toilet during an incident).

Poor — guests felt the stay did not represent good value (small partial refund issued felt disrespectful to one guest; overall conditions far below expectations).

Standard quality for this hotel tier — not mentioned in reviews.

Mixed overall — while location is convenient and there were partial attempts to remedy issues, multiple reviews describe severely negative experiences (bed bugs, sewage smell, dirty rooms, rude/unresponsive staff); the score balances those extremes.