Mixed reports: some rooms described as clean, but multiple guests noted worn linens, occasional lack of small bathroom accessories and that the hotel feels 'used' — cleanliness is acceptable but inconsistent.

Strongly positive overall: numerous mentions of kind, patient and very helpful front-desk staff; a few specific check-in personnel incidents and slow/absent luggage assistance temper the score.

Consistently praised: convenient for Jersey City and Manhattan, close to PATH station, riverfront and shopping — location is a clear strength.

Comfortable beds and reasonably sized rooms reported, but issues include noisy rooms (ventilation), old/holed linen, sofa-bed not prepared, and some rooms described as 'used'.

Good basic amenities noted (parking, gym, ice machine, effective AC), though guests mentioned missing microwave, no balcony and limited in-room extras.

Multiple guests felt rates were high for the condition (one explicitly called a rate not worth $350/night); overall value perception is below the property average.

Limited commentary: some disappointment around breakfast expectations (à la carte only / not included as expected); otherwise few remarks about F&B offerings.

Despite some service hiccups and a few room/cleanliness issues, most guests enjoyed their stay, praised staff and location, and many said they would return — overall sentiment is very positive.