Multiple reviews repeatedly praise rooms and property as very clean and well maintained (new property, spacious and tidy rooms, positive comments on housekeeping).

Several guests singled out the front desk attendant (Kaili) and staff as professional and helpful; however there are a few notable service failures (check-in issues, staff unable to resolve complaints, inconsistent handling of extra charges) which temper the score.

Location consistently appears as a pro — convenient, close to many restaurants and attractions — and multiple guests explicitly cite it as a highlight.

Rooms are often described as spacious with full kitchens (suite advantages), but there are recurring room issues reported: broken sofa bed, occasional noisy equipment near beds, non-working hair dryer and inconsistent towel replacement.

Good suite amenities (full kitchens, social hour, breakfast), on-site security and family-friendly features; drawbacks include no jacuzzi for some guests, limited/partially working EV chargers, and occasional lack of daily cleaning.

Several guests found the accommodations worth the price and noted good pricing, but unexpected fees (parking charges) and some service lapses reduced perceived value for others.

Breakfast is frequently called rich/good and many guests appreciated it; criticisms include limited seating when busy, requests for more variety, and occasional unpleasant corridor food smells.

Majority of stays are described as excellent or great with clean rooms, good location and helpful staff; isolated but meaningful negative experiences (booking/charge issues, some room faults) lower the otherwise very positive overall impression.