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| Category | Location | Straight-line distance |
|---|---|---|
Cascades Mountain Resort, an Ascend Collection Hotel
201 Sugarloaf Rd, Hendersonville, NC
Voyza AI summary
Cascades Mountain Resort, an Ascend Collection Hotel is a 3-star hotels in Hendersonville, NC. Guest sentiment is solid at 6.4/10 based on 123 guest reviews. Enjoy a drink at the bar/lounge overlooking the poolside. Host your event in our spacious conference center or meeting rooms. Practical perks include parking options, on-site dining, group-friendly meeting facilities.
Luxurious Recreational Amenities
Immerse yourself in relaxation with 3 spa tubs, a thrilling waterslide, and cozy fireplace in the lobby.
Dining Delights
Indulge in mouthwatering American cuisine at Old Orchard Tavern or grab a coffee at the café. Enjoy a drink at the bar/lounge overlooking the poolside.
Convenient Facilities and Services
Benefit from a 24-hour business center, front desk, and a vending machine. Host your event in our spacious conference center or meeting rooms. Free self-parking is available for your convenience.
Ready to experience all this and more? Book your stay at Cascades Mountain Resort, Ascend Hotel Collection now.
Map and distance table use the property coordinates. Miles are straight-line (great-circle), not driving distance—confirm routes in your maps app.
201 Sugarloaf Rd, Hendersonville, NC
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Cascades Mountain Resort, an Ascend Collection Hotel sits in Hendersonville, NC, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Hotels, Cascades Mountain Resort, an Ascend Collection Hotel is typically chosen for access to both the immediate blocks around the building and the wider Hendersonville activity zones travelers care about. Straight-line miles in the tables below are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Hendersonville, pair the nearby lists with your maps app so you can compare walking, transit, and rideshare options block by block.
The majority of guests mentioned cleanliness issues with the rooms and facilities.
Guests consistently complained about poor service, unhelpful staff, and lack of responsiveness to issues.
The location was sometimes appreciated for its proximity to attractions, but overall guest experiences varied.
Guests reported outdated rooms, uncomfortable beds, and various maintenance issues.
Many guests expressed dissatisfaction with the amenities provided, including closed pools and lack of functioning facilities.
Numerous guests felt the hotel did not offer value for the price paid, with complaints of false advertising and poor refund policies.
Feedback on food and beverage services was negative, with closed restaurants and poor quality mentioned by multiple guests.
The overall guest experience was overwhelmingly negative, with multiple complaints about canceled events, unaddressed issues, and lack of staff.
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Check-in: 04:00 PM – 04:00 AM
Check-out: 11:00 AM
Up to 6 adults per room, up to 8 rooms per booking.