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Best Western Hartford Hotel and Suites
185 Brainard Rd, Hartford, CT
185 Brainard Rd, Hartford, CT, 06114
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185 Brainard Rd, Hartford, CT
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Best Western Hartford Hotel and Suites sits in Hartford, CT, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a hotel, Best Western Hartford Hotel and Suites is typically chosen for access to both the immediate blocks around the building and the wider Hartford activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Hartford, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Mixed reports: several guests noted clean rooms and satisfactory housekeeping, but multiple reviews mention musty/terrible smells, humidity, and visible dirt in at least one area.
Mixed service: staff described as friendly in some reviews, but there are repeated complaints about slow check-in, failure to follow up on requests (iron, rewards email), and a serious payment/deposit dispute for one guest.
Generally praised for convenient access to downtown, the interstate and local restaurants; some guests noted less-desirable nearby businesses and occasional safety/parking concerns.
Rooms are often described as comfortable and spacious, but multiple reports of aging furnishings, missing or damaged items (bracket for shower head, ripped upholstery), fluctuating water temperature, missing comforter, and odors lower the score.
Basic amenities present but limited: pool/hot tub reported closed, no guest water dispenser, limited outlets/USB, no waffle machine at times, and inconsistent replenishment of breakfast items.
Seen as a modest, budget-priced property that meets expectations for many guests; however, unexpected deposit/charge practices and some room issues reduced perceived value for others.
Breakfast is consistently described as basic and satisfactory by some, but limited in hot options (often only waffles), limited seating, occasional lack of replenishment, and unappealing eggs were noted.
A generally adequate, budget-focused stay for many guests (convenient location, generally comfortable rooms), but recurring issues with smells, room maintenance, breakfast variety, and several service/payment problems left a mixed overall impression.
Please note that the outdoor pool is open from the last week of May through the first Monday in September every year. This may vary based on weather. For specific open and close dates, please contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in: 03:00 PM
Check-out: 11:00 AM
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