Mixed reports: several guests praised very clean rooms, but multiple reviews mention bugs, moldy/urine smells, standing water in hallways and an overall less-than-clean facility in some stays.

Mixed service: some guests found staff friendly and helpful, while others reported rude front-desk and housekeeping behavior (including staff slamming doors and entering rooms without knocking).

Consistently positive: repeatedly noted as excellent location close to Great America, Six Flags and Gurnee Mills Mall with many nearby dining options.

Mixed room quality: several comfortable beds and spacious accessible rooms reported, but complaints about lumpy beds, uncomfortable toilet seats, slippery showers and occasionally strong odors.

Amenities are inconsistent: breakfast often included and decent, but pool is small and located near the lobby (chlorine smell), some maintenance issues (dehumidifier alarms, standing water).

Generally seen as fair value: multiple guests called the hotel affordable or 'price was ok', though a few noted the price felt a bit high given some issues.

Breakfast generally well-regarded: included buffet with pancake maker and reasonable selection, though some flagged limited variety and early end times some days.

Overall mixed-to-positive: many guests had good stays citing location, cleanliness and comfort, while some had severe negative experiences (bugs, rude staff, safety/maintenance issues) that lowered their experience.