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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG
5285 E Baseline Rd, Gilbert, AZ
5285 E Baseline Rd, Gilbert, AZ, 85234
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5285 E Baseline Rd, Gilbert, AZ
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG sits in Gilbert, AZ, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a hotel, Holiday Inn Express & Suites Phoenix East - Gilbert by IHG is typically chosen for access to both the immediate blocks around the building and the wider Gilbert activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Gilbert, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Consistently praised across reviews: multiple mentions of 'very clean', 'clean room', 'clean and quiet' though a few notes about a bathroom not being cleaned to expectation and one outdoor garbage odor incident.
Staff repeatedly described as helpful, accommodating and kind (early check-ins, problem resolution), but a few isolated negatives (one rude check-in staff mention, no staff at checkout/app issue) lower the score slightly.
Many reviewers call it a great, walkable area with easy access to shops and restaurants; one reviewer felt it was a bit removed from dining/shopping and shuttle timing was inconvenient.
Guests noted comfortable beds, large TVs, nice bathrooms and well-maintained rooms; generally spacious and comfortable with few minor cleanliness notes.
Multiple positive mentions of breakfast, pool with towels, workout facility, and convenient on-site laundry; shuttle service timing and occasional front-desk availability were minor negatives.
Described as affordable and good value by guests who would stay again; overall high satisfaction with price-to-quality balance.
Breakfast repeatedly called excellent or 'the best I've ever had' and coffee/tea stations appreciated; food quality a standout feature in reviews.
Overall overwhelmingly positive stays with cleanliness, helpful staff, strong breakfast and good amenities; a few service and minor cleanliness hiccups slightly reduce the overall score.
Pool access available from 7 AM to 10 PM. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Contactless check-out is available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.
Check-in: 04:00 PM – 02:00 AM
Check-out: 11:00 AM
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