Crossroads Inn & Suites
Voyza AI summary
Crossroads Inn & Suites is a 2-star motels in Gatlinburg. Guest sentiment is solid at 8.4/10 based on 3,310 guest reviews. Nearby Attractions Explore the Gatlinburg Convention Centre within a 15-minute walk or take a short drive to Pigeon Forge and Dollywood Amusement Park. Free private parking is possible on site (reservation is needed). Practical perks include parking options.
About Crossroads Inn & Suites
Convenient Location
Situated just a short walk from downtown Gatlinburg and only a mile from the Great Smoky Mountains National Park, Crossroads Inn & Suites offers the perfect blend of city attractions and natural beauty.
Comfortable Accommodations
Enjoy cable TV, free WiFi, a microwave, refrigerator, and complimentary morning coffee in every room. The hotel also features an outdoor pool, fitness centre, and laundry facilities for your convenience.
Nearby Attractions
Explore the Gatlinburg Convention Centre within a 15-minute walk or take a short drive to Pigeon Forge and Dollywood Amusement Park. With so much to see and do nearby, your stay at Crossroads Inn & Suites promises to be unforgettable.
Ready to experience the best of Gatlinburg? Book your stay at Crossroads Inn & Suites today!
Rooms & rates
King Room - Disability Access
Room Only
Queen Room with Two Queen Beds
Room Only
Standard King Room
Room Only
Standard Queen Room
Room Only
Superior Double Room
Room Only
King Room
Room Only
Amenities
Location
Map and distance table use the property coordinates. Miles are straight-line (great-circle), not driving distance—confirm routes in your maps app.
Address
440 Parkway, Gatlinburg
Open in Google MapsMap
Default view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Distance table
Source: OpenStreetMap Nominatim.
Neighborhood
Crossroads Inn & Suites sits in Gatlinburg, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Motels, Crossroads Inn & Suites is typically chosen for access to both the immediate blocks around the building and the wider Gatlinburg activity zones travelers care about. Straight-line miles in the tables below are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Gatlinburg, pair the nearby lists with your maps app so you can compare walking, transit, and rideshare options block by block.
Guest reviews
Cleanliness
7.6Multiple reviews indicated issues with cleanliness, particularly with the rooms and common areas.
Service
9.6The service was described as friendly but faced issues with language barriers and communication.
Location
9.6Proximity to downtown was praised, making it convenient for guests.
Room Quality
8.1Rooms were described as comfortable but in need of updates and maintenance.
Amenities
8.6Amenities were adequate but needed to be replenished consistently.
Value for Money
7.6Some guests felt the price was too high for the quality and services received.
Food and Beverage
7.1The breakfast options were generally rated poorly by guests.
Overall Experience
9.1Despite some negative aspects, guests enjoyed their stay largely due to the location.
What guests liked
What could be better
Policies & house rules
Check-in / Check-out
Check-in: 04:00 PM – 12:00 AM
Check-out: 11:00 AM
Internet
- WiFi is available in all areas and is free of charge.
Children and extra bed policy
- Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets are not allowed.
Parking
- Free private parking is possible on site (reservation is needed).
Groups
- No special conditions apply for groups.
Frequently asked questions
Similar hotels in Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG
Gatlinburg, US
Courtyard by Marriott Gatlinburg Downtown
Gatlinburg, US
Fairfield Inn & Suites by Marriott Gatlinburg Downtown
Gatlinburg, US
Gatlinburg River Inn
Gatlinburg, US
Gatlinburg Town Square
Gatlinburg, US
Hilton Garden Inn Gatlinburg
Gatlinburg, US
incl. taxes & fees
Same pricing basis as city search results for these dates (lowest mapped room).