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Holiday Inn Garland by IHG
5110 N George Bush Fwy, Garland, TX
5110 N George Bush Fwy, Garland, TX, 75040
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5110 N George Bush Fwy, Garland, TX
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Holiday Inn Garland by IHG sits in Garland, TX, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a hotel, Holiday Inn Garland by IHG is typically chosen for access to both the immediate blocks around the building and the wider Garland activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Garland, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Multiple reports of serious cleanliness problems: two separate bedbug incidents (with photos/medical impact mentioned) and several rooms reported smelling of urine or not smelling fresh.
Mixed but generally positive: many guests described staff as friendly and professional and easy check-in; however there are notable incidents of rude or unhelpful responses, especially around the bedbug and disabled-guest complaints.
Repeatedly noted as a strong point: convenient, close to family and praised as a great location.
Rooms were described as neat and comfortable by several guests (comfortable beds noted), but others mentioned small bathrooms, dated finishes, shower/drain problems and the extreme outlier bedbug reports.
Positive mentions of indoor pool, smoke-free property and daily cleaning; minor negatives include no lobby coffee in the morning and a mediocre shower head for some rooms.
Some guests felt overcharged (one reported being overbilled) and several complained breakfast is overpriced; others thought the location/amenities justified the cost.
Complaints that breakfast is expensive and not comparable to the continental offerings at other hotels; also noted absence of lobby coffee in the morning.
Mixed overall: many guests had pleasant stays praising cleanliness and friendly staff, but very serious bedbug incidents and a few service failures significantly harmed others' experiences.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in: 03:00 PM
Check-out: 11:00 AM
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