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Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG
4412 Bass Pro Dr, Garland, TX
4412 Bass Pro Dr, Garland, TX, 75043
Dec 5 – Dec 6
1 night · 2 travelers, 1 room
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4412 Bass Pro Dr, Garland, TX
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG sits in Garland, TX, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a hotel, Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG is typically chosen for access to both the immediate blocks around the building and the wider Garland activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Garland, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Many guests reported severe cleanliness problems: bed bugs, visible roaches, ants, stained carpets, mold/mildew in AC, pungent hallway/elevator smells and overall poor housekeeping.
Mixed reports but several mentions of the evening/front-desk staff being excellent (named staff praised) and management resolving issues for some guests (room changes, upgrades, refunds attempted), indicating strong moments of responsive service.
Consistently praised: convenient location by Bass Pro Shop and Ray Hubbard Lake, described as safe and convenient by multiple reviewers.
Multiple room problems reported: AC leaking or not working, no hot water, wrong room assignments, phone and lights not working, short shower curtains causing flooding — overall room maintenance issues are common.
Pool and ice machines frequently reported as dirty or broken; pool not inviting and bottom had debris. Breakfast area and basic amenities exist but several facilities need maintenance.
Mixed comments on price (some guests called it overpriced), but others noted the location and occasional room upgrades/compensations; on balance some guests still found the overall package acceptable relative to location and resolved service.
Breakfast was repeatedly mentioned positively (several guests called breakfast good), indicating above-average F&B for the property.
Overall mixed but influenced by strong location, positive staff interactions for some guests, and decent breakfast; however, serious cleanliness and maintenance issues left several guests with very negative stays.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in: 03:00 PM
Check-out: 11:00 AM
Set guests separately for each room.
Child ages are required for accurate availability and pricing.