Mixed comments: many guests called the hotel and rooms clean, but multiple reports of musty smells, dirty curtains, dusty railings, stained pool cushions and a fridge not cooling indicate noticeable cleanliness/maintenance issues.

Generally strong: numerous mentions of welcoming, friendly and helpful staff, complimentary upgrade experiences and attentive service; a few isolated issues (unprofessional manager, reservation cancellation) are noted but not dominant.

Good for many stays: convenient for highway and convention center access, ample/secure parking is repeatedly praised; some guests noted surrounding homelessness as a downside for the immediate area.

Rooms often described as large and comfortable, but there are recurring complaints about worn bathrooms, poor drainage in tubs, musty odors, AC not cooling fully and unpleasant exterior/mechanical views for some rooms.

Positive mentions of pool, waterfall feature, free fast Wi‑Fi, on‑site dining and free/secure parking; some minor issues (elevator distance, water dispenser location) but amenities are a clear strength.

Generally viewed as good value (clean rooms, included parking, comfortable beds), though a few guests cite poor food, maintenance needs and a serious reservation cancellation incident that hurt perceived value for those stays.

Mixed to negative: some positive breakfast options noted (à la carte choices), but multiple guests reported bad food and at least one explicit complaint about dining quality.

Overall positive stay for most guests due to friendly staff, large rooms, good Wi‑Fi and parking; however maintenance, occasional noise and food/service incidents tempered some experiences.