Embassy Suites by Hilton Franklin Cool Spring
Embassy Suites by Hilton Franklin Cool Spring — Franklin
820 Crescent Centre Dr, Franklin
Voyza AI summary
Embassy Suites by Hilton Franklin Cool Spring is a 4-star hotels in Franklin. Guest sentiment is solid at 7.9/10 based on 693 guest reviews. Delicious Dining Options : Start your day with a full breakfast, enjoy lunch and dinner at the Athletic Bar & Grill, or opt for room service. Private parking is possible on site (reservation is not needed) and costs USD 10 per day. Practical perks include parking options, on-site dining.
About Embassy Suites by Hilton Franklin Cool Spring
Indulge in Luxury and Convenience
Luxurious Amenities: Dive into relaxation at the indoor swimming pool, sauna, and whirlpool. Stay active at the fitness center or catch up on work at the business center. Take advantage of services like laundry, dry cleaning, and an on-site ATM.
Spacious Suites: Unwind in suites with a dining area, seating area with a sofa bed, microwave, and refrigerator. Stay connected with WiFi available for a surcharge.
Delicious Dining Options: Start your day with a full breakfast, enjoy lunch and dinner at the Athletic Bar & Grill, or opt for room service. Explore CoolSprings Galleria and easily reach Nashville International Airport.
Experience luxury and convenience at Embassy Suites by Hilton Nashville South/Cool Springs. Book now for a memorable stay!
Rooms & rates
Two-Room Suite with One King Bed and Tub/Shower Combo - Non-Smoking
Breakfast Included
Suite, Accessible, Non Smoking
Breakfast Included
King Suite - Hearing Access/Non-Smoking
Breakfast Included
Two-Room Suite with One King Bed and Shower Only - Non-Smoking
Breakfast Included
Suite with Two Queen Beds - Non-Smoking
Breakfast Included
Premium Suite
Breakfast Included
Amenities
Location
Map and distance table use the property coordinates. Miles are straight-line (great-circle), not driving distance—confirm routes in your maps app.
Address
820 Crescent Centre Dr, Franklin
Open in Google MapsMap
Default view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Distance table
Source: OpenStreetMap Nominatim.
Neighborhood
Embassy Suites by Hilton Franklin Cool Spring sits in Franklin, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Hotels, Embassy Suites by Hilton Franklin Cool Spring is typically chosen for access to both the immediate blocks around the building and the wider Franklin activity zones travelers care about. Straight-line miles in the tables below are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Franklin, pair the nearby lists with your maps app so you can compare walking, transit, and rideshare options block by block.
Guest reviews
Cleanliness
6.1Dust and renovation issues mentioned, leading to poor perception of cleanliness.
Service
9.1Some complaints about rudeness at the front desk, but generally positive interactions were noted.
Location
9.1Convenient location near Franklin, though disrupted by conventions.
Room Quality
6.6Issues with leaks, lack of functioning amenities, and downgrading of room.
Amenities
8.1Happy hour and breakfast received positive feedback, but the lack of TV and Wi-Fi affected experience.
Value for Money
7.1Guests felt the price did not match the quality of the stay due to multiple issues.
Food and Beverage
10.0Breakfast was praised and happy hour noted as very nice.
Overall Experience
7.1Negative aspects and poor management response led to dissatisfaction.
What guests liked
What could be better
Policies & house rules
Check-in / Check-out
Check-in: 04:00 PM – 12:00 AM
Check-out: 11:00 AM
Children and extra bed policy
- Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Parking
- Private parking is possible on site (reservation is not needed) and costs USD 10 per day.
Pets
- Pets are allowed. Charges may be applicable.
Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
Internet
- WiFi is available in the hotel rooms and costs USD 4.99 per 24 hours.
Frequently asked questions
Similar hotels in Franklin
Hilton Franklin Cool Springs
Franklin, US
Homewood Suites by Hilton Nashville Franklin
Franklin, US
TownePlace Suites by Marriott Franklin Cool Springs
Franklin, US
Hampton Inn & Suites Nashville Franklin
Franklin, US
Holiday Inn Franklin - Cool Springs by IHG
Brentwood, US
Embassy Suites by Hilton Nashville Downtown
Nashville, US
incl. taxes & fees
Same pricing basis as city search results for these dates (lowest mapped room).