Generally described as clean by multiple guests, but a few reported threadbare towels and poor-quality sheets which lowered the perceived cleanliness.

Repeated praise for staff (named servers Mackenzie and Walker, bartender Bria); described as gracious, welcoming, helpful and attentive throughout guests' stays.

Grounds repeatedly called beautiful, pastoral, and relaxing with trails, gardens, waterfalls and pleasant outdoor seating — a clear strength.

Mixed reports: some rooms praised (spacious with fireplace), others criticized for mismatched thrift-store furniture, motel-like feel, in-room sinks, and noisy neighboring jacuzzis or upstairs rooms.

Strong amenities mentioned (restaurant, pool, hiking trails, jacuzzi, spa), though some operational issues were reported (jacuzzi motor noise, occasional lack of pool towels / housekeeping).

Several guests felt the price did not always match the room they received (premium paid for rooms that looked different than pictured), reducing perceived value.

Food consistently praised (excellent breakfasts and dinners, generous portions, standout omelet); servers and bartender also specifically commended.

Overall very positive across reviews — many call it amazing or a hidden gem and say they'd return, though a minority had disappointing specific issues (housekeeping/towels, room expectations).