Mixed reports: several guests praised clean rooms, but there are multiple serious complaints (mold in bathroom, bed bugs, dirty sheets, areas not cleaned) leading to below-target cleanliness.

Consistently positive comments about staff — friendly, helpful, great customer service, efficient shuttle and check-in — with a few isolated reports of unhelpful employees.

Very strong: repeatedly noted as convenient and close to the airport, which is a primary reason many guests choose this property.

Mixed: some rooms described as spacious with good beds while others had issues (very loud A/C, poor shower head, broken fixtures, unpleasant smells, unusable sofa bed mattress).

Generally positive: pool and hot tub frequently praised and shuttle service valued; occasional operational issues (pool closed when promised, no towels, debris in hot tub) reduce the score slightly.

Perceived as good value for airport stays by many guests; several comments note the price is reasonable given location and included shuttle/breakfast.

Breakfast is frequently described as adequate or good (coffee noted positively) but sometimes called lacklustre or 'meh', so generally positive but not outstanding.

Overall mixed: many guests would stay again and highlight value, location, and staff, but some serious negative experiences (mold, bed bugs, dirty rooms) bring the overall impression below the target.